Company Policies

The LSM Club is dedicated to providing a welcoming and supportive community for women, fostering friendship, and facilitating exciting adventures. By becoming a member, you are expected to adhere to the following policies: ​ Community Values: Our community is built on kindness, respect, and support. Members are required to conduct themselves in a manner that aligns with these values, treating fellow members with courtesy and consideration at all times. Objectionable Content and Abuse: There is a zero-tolerance policy for objectionable content or any form of abuse towards members. The LSM Club app is actively monitored by administrators, and any member found engaging in indecent behaviour, harassment, or abuse towards others will face immediate removal from the community and cancellation of their membership. Group Discussions: The primary focus of our group discussions is to share member experiences and foster meaningful connections. Technical support inquiries should be directed to our support team, as our groups are not intended for addressing technical issues. Failed payments will result in automatic cancellation within 14 days if not settled. Cancellation of Memberships: Memberships can be cancelled at any time through the account settings under subscriptions. There is no notice period required for cancellation. However, we appreciate it if members notify us if they are leaving the country, as we would like to bid them farewell. Feedback. To cancel a membership email team@thelsmclub.com or send a message via the club chat and a member of our team will action this for you. Pro-rata reimbursement will not be applied to any membership cancellations. Cancellation of membership will result in an immediate deactivation of the member account. Once a cancellation is complete: All accumulated points will automatically be cleared. Member profile will be deleted (along with followers, messages, saved items) Group access is revoked Should you wish to rejoin, a returning member would need to reapply through the club application process and be subject to the sign up fee. regarding the community is always welcome, as it helps us improve and enhance the overall experience. Multiple Memberships: Only one membership can be purchased within the same calendar year. In the event that a membership is cancelled or suspended, it will not be eligible for renewal within the same year. If you believe that this policy does not accurately reflect your situation, please contact us at team@thelsmclub.com to discuss your specific circumstances. Photography: LSM Club values the vibrant moments shared by its members during events and has implemented a photography policy to capture and preserve these memories responsibly. By participating in club events, members implicitly consent to the possibility of photographs being taken, with the understanding that these images may be used for promotional and documentation purposes. The club will make efforts to notify members in advance of events with dedicated photographers and respects the preferences of those who choose not to be photographed, although complete avoidance may not always be feasible. Additionally, when professional photographers are engaged, they will be briefed on the importance of obtaining consent and respecting personal space. Refunds: The LSM Club maintains a no-refund policy on all membership fees, event tickets, and club service fees. Each transaction is subject to its own specific terms and conditions, which are outlined at the time of purchase. By proceeding with any payment, members acknowledge and accept the applicable terms related to that experience. Due to the exclusive nature of our offerings and the advance commitments made with venues and partners, all sales are final. We encourage all members to review event details, ticket terms, and personal availability before confirming any purchase. While refunds are not offered, our team is available to provide support or clarification in advance of booking. Payment Terms Membership fees are billed automatically according to your selected plan (monthly or annually). All payments are processed securely via the club’s payment provider. By enrolling in a membership or purchasing a ticket, you agree to the terms set out at the time of purchase. It is your responsibility to ensure your payment method remains up to date. Failed or declined payments may result in restricted access to the app, events, and club services until resolved.

Effective Date: January 2025 The LSM Club ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.thelsmclub.com, mobile application, and associated services (collectively, the “Services”). By using our Services, you agree to the practices described in this policy. 1. Information We Collect We may collect the following types of information: A. Personal Information Name Email address Phone number Billing address Profile photo Event attendance history Application and membership data B. Usage Data Device information (e.g., mobile model, OS version) IP address App usage statistics Browser type and language Referring and exit pages C. Location Data We may collect and use your location information (if enabled) for concierge and event recommendations. 2. How We Use Your Information We use the collected data to: Process applications and manage memberships Enable in-app and web-based bookings Provide customer support Send updates, offers, and event information Improve our Services and user experience Comply with legal obligations 3. How We Share Your Information We do not sell your personal data. We may share your information with: Service providers that help operate our business (e.g., payment processors, CRM tools) Event and hospitality partners, with your consent Legal authorities, if required to comply with laws or protect rights 4. Data Retention We retain your information only as long as necessary to provide our services and for legitimate business purposes. 5. Your Rights Depending on your location, you may have the right to: Access and review your personal data Request corrections Request deletion of your data Withdraw consent To exercise these rights, contact us at info@thelsmclub.com 6. Security of Your Information We implement reasonable security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. 7. Children's Privacy Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from children. 8. Third-Party Links Our app and website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. 9. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date at the top. 10. Contact Us If you have questions or concerns about this Privacy Policy, please contact: The LSM Club Email: info@thelsmclub.com Website: www.thelsmclub.com Would you like this turned into a webpage layout or added to your Wix site? I can help you format and upload it. You said: email is team@thelsmclub.com ages use minimum is 21 ChatGPT said: Thank you. Here is the updated version of your Privacy Policy for The LSM Club, now reflecting the correct contact email and minimum age requirement of 21: Privacy Policy for The LSM Club Effective Date: [Insert Date] The LSM Club ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.thelsmclub.com, our mobile application, and associated services (collectively, the “Services”). By using our Services, you agree to the practices described in this policy. 1. Information We Collect We may collect the following types of information: A. Personal Information Full name Email address Phone number Billing address Profile photo Event attendance history Membership and application data B. Usage Data Device type and operating system IP address App usage activity Browser type and language Referral and exit pages C. Location Data If enabled, we may collect location information to enhance event and concierge services. 2. How We Use Your Information We use your information to: Process applications and manage memberships Facilitate bookings and event participation Provide support and respond to inquiries Send service updates, event information, and curated offers Improve our digital platforms and overall member experience Comply with legal and regulatory obligations 3. How We Share Your Information We do not sell your personal data. We may share it with: Trusted third-party service providers (e.g., payment gateways, CRM platforms) Event and hospitality partners, with your prior consent Legal or regulatory bodies if required to comply with the law or protect our members 4. Data Retention We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. 5. Your Rights Depending on your region, you may have rights to: Access the data we hold about you Request corrections or updates Request deletion of your data Withdraw consent to data use You may exercise these rights by contacting us at team@thelsmclub.com 6. Security of Your Information We implement secure technologies and internal policies to protect your information. However, no transmission over the internet or method of storage is guaranteed to be fully secure. 7. Minimum Age Requirement The LSM Club and its services are intended exclusively for individuals aged 21 and over. We do not knowingly collect information from anyone under this age. 8. Third-Party Links Our website and app may include links to third-party websites. We are not responsible for the content or privacy practices of those external sites. 9. Changes to This Policy We may update this policy from time to time. When we do, the revised version will be posted with an updated effective date at the top of this page. 10. Contact Us If you have any questions about this Privacy Policy, please contact us at: The LSM Club Email: team@thelsmclub.com Website: www.thelsmclub.com

Effective Date: January 2025 Last Updated: January 2025 Welcome to The LSM Club. By accessing or using our website (www.thelsmclub.com) or our mobile application, you agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully. 1. Eligibility To use our services or become a member, you must be at least 21 years old. 2. Membership Terms Membership is subject to approval and may be revoked at our discretion. Members are expected to adhere to our community standards and any event-specific terms outlined during the booking process. 3. Intellectual Property All content on our website and app, including logos, graphics, photography, copy, and event concepts, is owned by The LSM Club and is protected under copyright and trademark laws. Use of this content without our explicit permission is strictly prohibited. 4. Use of Services You agree to use our Services solely for lawful purposes. Any misuse—including unauthorized access or disruption of our Services—may result in termination of your access or legal action. 5. Payments and Refunds All membership payments and event deposits are subject to our Refund & Cancellation Policy. Failure to meet payment deadlines may result in forfeited access or cancellation of membership. 6. Third-Party Links Our website may include links to third-party sites or services. The LSM Club does not control and is not responsible for the content or practices of these external platforms. 7. Limitation of Liability The LSM Club is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Services. We provide our Services "as is" without warranties regarding availability or uninterrupted access. 8. Changes to These Terms We reserve the right to update these Terms at any time. Any changes will be posted on our website, and continued use of our Services after such changes constitutes your acceptance of the updated Terms. 9. Governing Law These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be resolved in the appropriate courts of the United Kingdom. 10. Contact For any questions regarding these Terms, please contact us at: team@thelsmclub.com

Effective Date: January 2025 Last Updated: January 2025 This Cookie Policy explains how The LSM Club uses cookies and similar technologies when you visit our website or use our mobile app. 1. What Are Cookies? Cookies are small data files placed on your device when you visit a website. They are used to enhance your experience, making the website work more efficiently and to collect information about your interaction with our services. 2. Types of Cookies We Use Essential Cookies: These cookies are necessary for the operation of our website and booking systems. Performance & Analytics Cookies: These help us understand how you interact with our website, enabling us to improve user experience (e.g., Google Analytics). Functionality Cookies: These remember your preferences and settings for a personalized experience. Marketing Cookies: These are used for advertising purposes, including retargeting and tailored content provided by third parties. 3. Managing Cookies You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality and performance of our website and services. 4. Third-Party Cookies We may allow trusted third-party services to set cookies on your device to deliver tailored content and advertising. These third parties have their own privacy policies governing their use of cookies. 5. Changes to This Policy We may update this Cookie Policy from time to time. Any updates will be posted on our website with an updated effective date. 6. Contact If you have any questions or concerns regarding our use of cookies, please contact us at: team@thelsmclub.com

The LSM Club maintains a strict zero-tolerance policy against any form of child sexual abuse material (CSAM), exploitation of minors, or any illegal or harmful behavior on our platform. Our Commitment The LSM Club is exclusively for individuals aged 21 and over. We do not permit minors to access, register for, or use our services. We actively monitor for inappropriate content or misuse of our platform. Any users found violating our safety standards will be permanently banned and reported to relevant legal authorities. Reporting If you encounter any content or behavior that violates this policy, please report it immediately to team@thelsmclub.com. We investigate all reports swiftly and take appropriate action. Law Enforcement Cooperation We fully cooperate with law enforcement and child protection organizations in the investigation and reporting of illegal activities.